Industry-leading tools we trust
TECHNICAL SUPPORT AT
JUST DIGITAL.
It’s easy to forget how much your business relies on technology until something stops working.
A website going down can leave customers unable to find what they need. An email problem can interrupt conversations with clients. Outdated website software can cause problems of its own. Keeping everything working requires attention long after a website has gone live.
That’s the side of things our technical team takes care of.
We provide Website Hosting, Email Hosting, Website Maintenance and Website Security for businesses in Wigan and beyond, giving you one team to turn to for the technical services behind your online presence.
A lot of that work happens without you needing to think about it. Websites need maintaining as software changes. Hosting needs to provide a reliable home for your site. Security needs ongoing attention as threats develop. Business email needs to be there every time you open your inbox.
Having those services looked after by the same team also makes life simpler when something does need attention. Instead of trying to work out whether an issue sits with your website, hosting or another supplier, you can come to people who understand the setup and can investigate what is happening.
And because our technical team sits alongside Just Digital’s designers, developers and marketers, support doesn’t exist in isolation. If your website needs development work or another part of the site changes, the people looking after the technical side are already part of the wider team.
Good technical support shouldn’t demand your attention every day. It should give you fewer reasons to need it.
WE PROTECT. WE SUPPORT.
YOU FOCUS ON BUSINESS.
Some of the most important parts of your online presence are the ones your customers will never see.
Our technical services cover the systems and ongoing work that sit behind your website and business email, helping keep them available, maintained and protected.
Website Security
Websites face security risks that need ongoing attention. Our Website Security service adds measures designed to reduce those risks, protect your website and respond when something needs investigating.
Email Hosting
Business conversations shouldn't be held up by unreliable email. Our Email Hosting gives your business a professional email setup with technical support there when you need it.
Website Hosting
Every website needs somewhere reliable to live. Our Website Hosting provides the infrastructure behind your site, helping keep it available and ready for customers when they need it.
Website Maintenance
Websites don't look after themselves once they go live. Our Website Maintenance covers the ongoing updates and technical attention needed to keep your site in good working order as software, content and requirements change.
COMMON TECHNICAL SUPPORT QUESTIONS.
Not sure what technical support your website needs?
Here are a few things businesses often ask us.
What technical support services do you provide?
We provide website hosting, email hosting, website maintenance and website security. You might need one of those services or several working together, depending on your existing setup.
Do you only support websites you've built?
Not necessarily. If your website was built elsewhere, we can take a look at the existing setup and establish what support we're able to provide before anything is moved or changed.
What happens if there's a problem with my website?
Get in touch with our technical team and we'll investigate what's happening. If we already look after your hosting or website, having that knowledge of the existing setup can make it easier to identify where the problem sits.
Do I need website maintenance after my website goes live?
Websites continue to need technical attention after launch as software and requirements change. Ongoing maintenance helps keep those areas looked after rather than waiting until something causes a problem.